HIU Repair Services Carried out By London's #1 Heat Interface Units Specialists
Recommended by HIU manufacturers and trusted by UK's largest Housing Associations, Real Estates, Developers, Managing Agents and over 20k clients
HIU repair services for all your needs
HIU repair service in London. Do you have any questions? Just contact us.
HIU GROUP SERVICING
For Residents & Managing Agents
Don't take our words for it
We’re here to make your repair easier so we’ve made
bookings easy too
Please fill in the form below and our Admins will contact you back with appointments offer.
What is a HIU unit ?
Heat Inteface Unit “HIU” transfer heat from the energy centre to either your heating or hot water depending on the demand. They use electricity to operate the parts within the HIU althought electrics is not the source of heat.
The primary water is pre heated in the energy centre/plant room by using gas boilers, air source heat pumps. bio mass boilers, CHPs or thermal solar systems.
How often should I service my HIU?
You should service your HIU every 12 months. Some HIU manufacturers advise to service it every 6 months
How do I pay for my services?
We accept payment by phone, card, cash or online.
Do you guarantee your work?
Yes. All parts supplied by us come with 12 months warranty on parts and labour.
Is there any extra cost I should be aware of?
No. We do not like suprises too. Except labour and parts costs there is no extra costs added to your final invoice.
Do you charge a call out fee?
No. Unlike other companies, we do not charge a call out fee. For servicing we charge a flat fee of £120+vat and a hourly rate of £120+vat for repair (1h minimum charge).
Do you charge for parking or congestion?
No. Unlike other companies, we do not charge extra for parking or congestion charge.
Can you collect the keys from the concierge?
Yes. If you are not present we can either collect the keys from your neighbour or the concierge.
Do you provide reports?
Yes. Once the engineer finishes we will send you a HIU service certificate or a report if you booked a rapair.